Client Feedback Questionnaire

It is our objective to provide you with the best legal services possible. Please take a moment to answer this questionnaire to provide us with feedback as to how we did on your matter. We encourage you to make suggestions on how we might improve our service. Your feedback will be taken into account during staff performance reviews.

Your name:
File number:
Name(s) of staff member(s) you dealt with:
For each of the following statements, please indicate the quality of your experience. If the statement is not applicable or you do not wish to comment, please select 'N/A'.
In my opinion, the following aspects of your service could be improved
Please feel free to include any other comments about our firm or our staff
May we contact you if we would like to follow up on your feedback?
Yes No